mediaite.
Agentic workplace mediaition platform.
What we do...
Our vision is...
A world where no one’s job is lost, or mental health damaged, by a workplace conflict.
we do that by...
Democratising access to the BEST conflict resolution processes.
Our Services
Employee Mediation
Employees complete an onboarding process that enables us to design an agentic mediator for their dispute. Employees schedule a time for mediation, then using our platform, are guided through a interactive mediation session that facilitates collaborative resolution generation.
Initial Assessments and Administration
Managing employee conflicts takes up a great deal of time. Initially, that’s understanding what’s happened, who’s involved, and what resolution might be appropriate. Mediaite’s onboarding process automates that initial fact-collection exercise. We speak to the employees directly, then report a summary including advised next steps back to the organisation.
Individual Conflict Resolution Training
We understand mediation can often be intimidating for participants. Our rehearsal agent enables employees to practice, improve, and become comfortable with the mediation process before the real deal.
This can be provided through a bespoke offline LLM if your organisation requires.
Organisational Data Insights
Conflict data can tell organisations a great deal. We aggregate and anonymise your conflict data to create quarterly strategic insight reports on your wider culture, based on conflict patterns.
Safety & Security
LLM Moderation
Every message sent via the Mediaite platform to a LLM is analysed for confidential information, gross misconduct, and unethical behaviour before being submitted to the LLM.
If a breach is detected, participants will be notified of the issue, and require to rewrite the message. These instances are recorded, logged, and shared with organisations where relevant to protect employees and/or wider organisation interests.
Ethical Integrity
In such an uncertain world, ethical integrity becomes a non-negotiable. Here’s our some of our ethical commitments:
- Human-focused, AI-powered. We will always build products to work with employees, never replace them.
- We never use personal client data to train our models.
- We collect, anonymise and aggregate demographic data to enable us to monitor, report, and eradicate bias in our or third-party software.
- Immediate conflict risk assessments to filter out inappropriate disputes. We’ll never put you in a mediation where you feel unsafe.
Data, Privacy, and Security
Our LLM Moderation layer is fully customisable and gives you control over what information is shared by Mediaite’s users. Critical protection for unintentional disclosures.
We are fully compliant with UK and EU GDPR requirements. We only hold data where we have a legitimate interest in collecting it. You can read more about how we look after user data in our Privacy Policy.
All data stored by us is encrypted at rest.
Business Case
Future-proof your workforce with intuitive AI solutions.
Save 35 hours of management time per conflict.
Benefit from a 70% success rate.
Retain your best people for longer.
Spend 95% less on internal conflict resolution.
An affordable, bespoke solution for every employee.
Embed positive communication habits.
Teach conflict resolution skills.
Enjoy powerful organisational insights.
Ready to transform how your employees resolve conflict?
Get in Touch
